Need assistance? We’re here for you.

We are committed to provide not only the best in class ALPR products and solutions, but also great services for our customers worldwide. You got questions on ALPR? PIPS highly experienced and dedicated support team is here to help you. We also offer trainings to IT technician and operators on how to install and commission our ALPR devices, how to use PIPS software to manage and analyze the data, and provide valuable tips and instruction on how to resolve often-seen problems.

For Europe, Middle East and Africa:

For Technical Support:

For Repairs and Servicing:

Service Centre Phone: +44 (0)151 3554313

For the U.S/Canada and all other areas:


Phone: 833-PIPS-LPR (833-747-7577) – Option 2 for Support

You can also submit your request by filling the Online Technical Support Request Form available on THIS LINK
If you wish to submit a Return Material Authorization Request – RMA -, please click THIS LINK